With the advancement of artificial intelligence technologies in metaverse platforms, coupled with the increasing demand from managers and audiences for fast and efficient responses in exhibition environments, the ALFANOVA Metaverse has taken a pioneering step in transforming the provision of Web 3.0 digital services to businesses. By introducing its exclusive AI avatars, it now responds to visitors’ questions and needs even without human presence. These avatars operate full-time and provide answers to exhibition booth visitors’ inquiries, offering a unique experience of advanced interaction.
AI avatars have become one of the popular solutions for companies in exhibition spaces. Each company can create an intelligent response system by providing a set of questions and answers relevant to its needs and priorities. The question and answer algorithms are then configured and implemented based on the information provided by the company to ALFANOVA
ALFANOVA has launched its AI-powered response system, enabling continuous, round-the-clock access to crucial information for exhibition visitors. These advanced avatars can be customized based on each business’s specific needs, including dialogues and Q&A, answering frequently asked questions and providing a seamless and standardized experience. Companies can also tailor the appearance of their avatars to match the desired gender, attire, and prestige, offering a personalized and unique experience for their visitors.
Avatar Implementation Process
The process of implementing these avatars works as follows: each company can provide a list of frequently asked questions that are important for showcasing their services or products. These questions are then passed on to the AI avatar, which automatically responds to visitors. For example, in collaboration with a company, questions and answers related to the company’s key activities and services are provided to the avatar. This ensures that, even in the absence of company representatives or human staff at the booth, visitors can receive complete and accurate information. This feature is especially valuable for businesses facing limitations in human resources.
Advanced Features and Customization Options
ALFANOVA’s AI avatars are uniquely designed to be available and responsive to visitors at all times without fatigue. From the moment a booth is launched, these avatars are activated by default and continue their activity throughout the exhibition without needing to be canceled or turned off. Additionally, companies have the option to add multiple AI avatars to cover different aspects of visitors’ questions and needs. These avatars can operate simultaneously in various areas and sectors of the business. For instance, they can assign one avatar to introduce products and services, another to handle general inquiries and contact information, and a third to guide visitors to their website and communication methods. This flexibility allows companies to manage their service sections efficiently and provide effective customer interactions.
The Future Development of ALFANOVA AI Avatars
In the current version of the system, responses are displayed in a pop-up and selectable format for users. However, in the near future, ALFANOVA will integrate the avatars with a central library. This integration will enable more seamless and comprehensive updates of information available to the avatars, allowing them to provide more effective and dynamic responses. In this setup, avatars will be able to analyze all types of conversations and questions from visitors and respond fully automatically, without limitations. This development will provide businesses with a unique and dynamic interaction experience.
The AI response system developed by ALFANOVA Metaverse offers a modern and efficient solution for enhancing access and improving interactive experiences with exhibition and event visitors. These smart avatars not only enhance efficiency and accessibility but also, through 24/7 response and customization based on each company’s specific needs, add depth and value to the experiences of all visitors in the ALFANOVA Metaverse exhibitions.
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